Every package you send to In Out Parcel uses the same address — plus your personal Customer ID. Use it exactly like this at any US checkout:
Your Name 145 Tyee Dr, PMB (your Customer ID) Point Roberts, WA 98281
So if your Customer ID is 4321, the street line is 145 Tyee Dr, PMB 4321. Your Customer ID is assigned the moment you register and is shown in your portal account.
Why the Customer ID Matters
The PMB number is how packages match to your account automatically. With it on the label, your package is logged, lockered, and emailed to you the same day — usually by 3:00 PM. Without it, our team has to match the package by hand, which can add an extra business day before you get your arrival email.
Some checkouts have a separate “Apt/Suite/Unit” field — putting PMB (your Customer ID) there works too. What matters is that the ID appears somewhere on the shipping label.
A Real Street Address, Every Carrier
This is a physical street address, not a PO box — so it works with UPS, FedEx, USPS, DHL, and TNT alike, including carriers that refuse PO boxes. It’s accepted at any US online checkout.
Ordering Under a Different Name?
Packages are matched by Customer ID first, so an order under a spouse’s name or a business name still finds you — as long as the PMB number is on the label. If a package arrives with neither your name nor your ID, file a trace request with the tracking number and we’ll match it manually.