Loved by Cross-Border Shoppers

“Super friendly staff and a smooth and simple system. Makes it even easier after you verify yourself and can pick up any time”

“Fast , efficient, responsive, friendly, reasonable rate! I have worked with them for 3 years. Highly recommended!”

“I got notified that a package was waiting for me 5 minutes after I got the notification from FedEx that it was delivered. So fast! Picked it up about 8pm when no one was around. The automated locker and payment system worked perfectly. Note that you don't need to pre-pay anymore and can pay at pickup time, even if that's after hours. Great experience!”

“As a girlie who loves to shop and hates Canadian import fees, I've used In Out Parcel many times over the past year! It's always so easy and quick, and I've recommended them to multiple friends! Thanks In Out :)”

“In out parcel is such a blessing to the people of Vancouver. 😌🙏 Having a US address over a PO box address helps saves shipping costs/fees for when a online shop has cheaper or free shipping within the USA. As sending to Canada is kinda expensive and some stores don't ship to PO boxes. One more big benefit is that I can now buy items from shops that don't ship to Canada and pick it up from In out parcel. So easy 🙂 Will continue using their service for the foreseeable future. Also like that they're open for parcel pick up anytime as I typically go past 12am.”

“The email notifications are great. The place is always there, and I’ve never had a problem. It’s kind of magic how it all works.”

“Helpful staff, good range of services and convenient locker based system allowing 24/7 pickup.”

“Fantastic service. The team at In Out Parcel are communicative, proactive, and do a great job in making package pick up convenient.”

“I can’t say enough great things about In Out Parcel—they make cross-border package pickup and returns an absolute breeze! Their team consistently goes above and beyond to provide outstanding service, ensuring every transaction is smooth, efficient, and stress-free. From quick locker access to seamless returns, they handle everything with professionalism and care. The team’s willingness to go the extra mile—whether it’s assisting with shipping labels, providing package photos, or just making the process as easy as possible—is what truly sets them apart. Zach helped me via email and then again in person, and his friendliness and efficiency were so appreciated and a part of why I send all of my packages here. If you’re looking for a reliable and hassle-free way to receive and return packages in Point Roberts, In Out Parcel is the best! I highly recommend them and will continue using their services.”

“Easy access, 24/7.”

“Customer service is top tier. Special shout out to Angela in assisting me when my account had an issue. 10/10”

“This place deserves awards. The quirky friendly vibes of this place is unlike anything else. Keep doing your groovy thing In Out Parcel!”