Loved by Cross-Border Shoppers
4.9★ from 738 Google reviews.
Showing 85–96 of 280 written reviews
“Convenient for sure. Will definitely continue to use their services!”
Response from In Out Parcel
thank you for the positivity :) we honestly strive for 5 ***** hope to hear from you :)
“Seamless parcel pickup.”
Response from In Out Parcel
at first i thought i read "shameless". haha... Seamless was much better :)
“I opened an In Out Parcel’s account for my dad when Point Roberts was the only accessible US mailbox available to Canadians during the Pandemic. Dad was a long time US resident who had moved into a full time care facility in Vancouver. The services provided by In Out Parcel had been excellent. After my father passed, Angela helped transition the account to me and resolved late payment due to my own negligence with compassion and understanding. Angela, you are amazing! Based on my experience, In Out Parcel is a business deserving of all its 5 star reviews.”
Response from In Out Parcel
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Thank You for the thoughtful review. I know Angela was very happy to assist you in a difficult moment. I can honestly jump on that ship with you, that Angela has a big heart and loves spreading happiness. we are lucky to share her smile everyday. :) looking forward to seeing you again. best wishes to you!
“First time using In&Out - super simple, fast, and friendly service. I had a quick question about after hours availability and the verification process and the person who answered the phone was very friendly and helpful. It took maybe 2 minutes total to pay at the kiosk, find my locker, and retrieve my package. The instructions are very clear. Thank you!”
Response from In Out Parcel
Hello Reid! Thank you so much for your kind review! ^_^
“Advanced! Perfect service, closest location near to boarder”
Response from In Out Parcel
Thanks so much for the kind words, Renee!
“Incredible service!”
Response from In Out Parcel
"Somewhere, something incredible is waiting to be found" <--Taylor... you found it at InOut Parcel.
“They couldn’t make it much easier to pick up parcels, and it couldn’t be much closer to the border if they tried”
Response from In Out Parcel
Well... we could have robots bring them to the border. Na... scratch that. All the end of the world movies involves robots taking over. Thank you for the 5 star review.
“I live in BC and several times a year I would drive down to Washington to post international parcels through the USPS in Point Roberts. The staff at the USPS seem to lack ‘plain ol’ good customer service’, and after another difficult interaction with the USPS staff, I decided to pack up the parcels and go back to Canada. Then, I stopped into In Out Parcel, located on Tyee Drive just before the border crossing. What a pleasant surprise! I had the good fortune to meet Angela, a most pleasant and welcoming individual, who willingly and without hesitation answered all my questions, listened to my mutterings and sad tales of the USPS and provided the most efficient parcel shipping services around, always with an abundance of humanity and a smile! I now have all my parcels sent to the In Out Parcel where I know I can go 24/7 for pick up or annoy Angela, or the rest of the staff, throughout the week. I continue to send parcels, with nary a rude comment, nor has there been any problems with the two or more dozen parcels I sent overseas. Great shipping services, great customer service, safe and secure lockers and easy access. What else could you ask for! Thank you, Angela and the rest of the gang! It is always a pleasure.”
Response from In Out Parcel
"Oh the HUMANITY" - Newman Thank you for the kind review. We are sorry for your poor experiences at other locations. But yes, we do find joy in our job and LOVE the InOut vibe!
“One of the best parcel services at PR. 24/7 service with automated lockers and a change room to try on clothes. You can even ship out your returns here so it’s really a full service parcel service. Prices are reasonable and you get email notifications that your packages have arrived. It’s exactly like those Amazon lockers.”
Response from In Out Parcel
you mean Amazon lockers are like those InOut Parcel lockers? haha... Sorry Amazon but we where here first. :) Thank you for the kind review.
“Great communication! Easy access! Very fair pricing! Remember to add your id# to address.”
Response from In Out Parcel
Thanks so much for the kind words!
“Great service”
Response from In Out Parcel
Thank you Pete! Glad the service was great for you ^_^
“I’ve been using In Out Parcel for a few years now. It’s the best one out of all the parcel pickup places across the border. They just make it so easy and convenient. I actually have two packages on the way there! Looking forward to my upcoming visit.”
Response from In Out Parcel
Hello Diana! Thank you soooooooo much for your lovely review! hehe! :)
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