Loved by Cross-Border Shoppers
4.9★ from 738 Google reviews.
Showing 85–96 of 255 written reviews
“They couldn’t make it much easier to pick up parcels, and it couldn’t be much closer to the border if they tried”
Response from In Out Parcel
Well... we could have robots bring them to the border. Na... scratch that. All the end of the world movies involves robots taking over. Thank you for the 5 star review.
“I live in BC and several times a year I would drive down to Washington to post international parcels through the USPS in Point Roberts. The staff at the USPS seem to lack ‘plain ol’ good customer service’, and after another difficult interaction with the USPS staff, I decided to pack up the parcels and go back to Canada. Then, I stopped into In Out Parcel, located on Tyee Drive just before the border crossing. What a pleasant surprise! I had the good fortune to meet Angela, a most pleasant and welcoming individual, who willingly and without hesitation answered all my questions, listened to my mutterings and sad tales of the USPS and provided the most efficient parcel shipping services around, always with an abundance of humanity and a smile! I now have all my parcels sent to the In Out Parcel where I know I can go 24/7 for pick up or annoy Angela, or the rest of the staff, throughout the week. I continue to send parcels, with nary a rude comment, nor has there been any problems with the two or more dozen parcels I sent overseas. Great shipping services, great customer service, safe and secure lockers and easy access. What else could you ask for! Thank you, Angela and the rest of the gang! It is always a pleasure.”
Response from In Out Parcel
"Oh the HUMANITY" - Newman Thank you for the kind review. We are sorry for your poor experiences at other locations. But yes, we do find joy in our job and LOVE the InOut vibe!
“One of the best parcel services at PR. 24/7 service with automated lockers and a change room to try on clothes. You can even ship out your returns here so it’s really a full service parcel service. Prices are reasonable and you get email notifications that your packages have arrived. It’s exactly like those Amazon lockers.”
Response from In Out Parcel
you mean Amazon lockers are like those InOut Parcel lockers? haha... Sorry Amazon but we where here first. :) Thank you for the kind review.
“Great communication! Easy access! Very fair pricing! Remember to add your id# to address.”
Response from In Out Parcel
Thanks so much for the kind words!
“Great service”
Response from In Out Parcel
Thank you Pete! Glad the service was great for you ^_^
“I’ve been using In Out Parcel for a few years now. It’s the best one out of all the parcel pickup places across the border. They just make it so easy and convenient. I actually have two packages on the way there! Looking forward to my upcoming visit.”
Response from In Out Parcel
Hello Diana! Thank you soooooooo much for your lovely review! hehe! :)
“Literally the best possible experience for their customers. They make it easy to understand, pick up items, and keep their fees reasonable.”
Response from In Out Parcel
Thank you so much for the kind words, Cas!
“amazing place! literally right over the border! I started receiving packages and it was much cheaper to get it shipped here ! thank you so much !! they were also super kind when I went in and after opening my lockers they even brought it to me because I was standing there being silly and didn't here it open as they were likely reloading many of the lockers! amazing place”
Response from In Out Parcel
Thank you, Avery! Right over the border and easy on the wallet is a great combo, and we're glad the team could bring things out to you!
“The best parcel service in Pt Roberts.”
Response from In Out Parcel
Thank you for the kind words, Ryan!
“I’ve been using In Out Parcel for many years and they’re absolutely amazing. So incredibly efficient being able to run in, punch your number in the terminal and the locker opens up. It’s that easy! And they’re literally about 15 seconds from the border. Staff are always super friendly if you ever need help. Highly recommended!”
Response from In Out Parcel
BAM! the word "Amazing" has been used. Thank you :) So glad you took the time to share.
“Super efficient service, used it for the very first time and it’s just couple of minute away from the border. Was able to pick up my first package with no hassle outside their office hours, accepts Canadian CC to pay, lots of parking outside. In and Out in less than 5 minutes with my parcel, highly recommend it.”
Response from In Out Parcel
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Thank you Lekha for sharing your first time experience. Glad to hear 1st time pick-ups are super easy. Do you like any attempts at "humor"? if so, keep reading. You must have been driving super duper slow as we are about 10 seconds from the border. oh crud... maybe you were walking? I did not think about that. haha...
“Easy and efficient and open 24/7 which is great”
Response from In Out Parcel
Easy and Efficient. Like the "E" words :) Thank you.
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