Loved by Cross-Border Shoppers
4.9★ from 738 Google reviews.
Showing 205–216 of 489 written reviews (186 more are star ratings only)
“Can't complain at all about this place. Zack was so kind and helpful in setting our account up even though we showed up at closing time. 24/7 lockers are amazing!!”
Response from In Out Parcel
We call Zach "Master Z". Send us an email :)
“Great place very friendly staff very convenient I highly recommend”
Response from In Out Parcel
Thank you for the very kind review. We try to always have a friendly smile :)
“Love the convenience of being able to pick up parcels in the quiet hours of the night & not have to worry about rush hour or border waits. The automated locker and pay system is brilliant! Heartfelt thanks from us Canadians!”
Response from In Out Parcel
Thank you for this heartfelt review Anne! ^_^ Quiet night pickups beat rush hour and border waits, and we are glad to help.
“Been using it for years. Reservation for overnight big storage room is such a luxury.”
Response from In Out Parcel
Thank you David. We gotta live up to the 24/7 availability, right? :-) Scheduling overnight pickup rooms is only an email request away!
“Helpful staff and great location. Wifi available if your network is not cooperating on this side of the border for searching codes or anything on your account or email.”
Response from In Out Parcel
Yes, the free InOut Customer wifi can save you from those nasty roaming charges. The staff is better than the free wifi though in my opinion. haha... Thank you for the kind words about the team!
“Convenient and easy parcel pickup service”
Response from In Out Parcel
Thank you Mr. D Tee for the 5 star review :-)
“Before In Out Parcel I had to fight traffic/boarder lines to pick up my parcels 9-5. With 24/7/365 locker access - I go early or late to save a ton of time and stress, with holidays pick up if I want. The sign-up process was fast, easy and almost instant. Prices are competitive but the convenance is off the charts! This is a NO brainer.”
Response from In Out Parcel
Thank you for the kind words Mark! ^_^
“Great location”
Response from In Out Parcel
Thanks, Debbie! Glad the location works for you.
“Easy as pie”
Response from In Out Parcel
mmmm i love thinking about pie. ^_^
“I LOVE THIS parcel shop. Incredibly convenient- they also keep improving and getting better. They have installed terminals at the parcel computers where you input the codes- so now you can pay your balance right away without having to login online and waste time! Open 24/7, super friendly front desk staff always willing to help! I will seriously never go anywhere else. Thank you all for your efforts to help us Canadians pick up our packages effortlessly and conveniently!”
Response from In Out Parcel
Can I say we seriously hope you never go anywhere else after sharing such kind and happy words. Thank you. Please stop by the front desk next time you are in ToothGirl. I gots to see your happy smile :)
“Very convenient experience for picking up packages. Super close to border, lots of lockers and friendly staff. Also very good online communications.”
Response from In Out Parcel
Hey Jeff, yes we are like a hop, skip and a jump from the border. Cool thing for me to cuz i gotta go to the grocery store after work in Canada :)
“The place to use for your U.S. package shipping needs. I've been using In and Out for about five years. It's convenient. It's open around the clock. Emails alerting you that a package has arrived are promptly sent.”
Response from In Out Parcel
^_^ thank you Charles! we appreciate having such a long term customer take the time to say something so nice!
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