Loved by Cross-Border Shoppers

4.9★ from 738 Google reviews.

Showing 37–48 of 489 written reviews (186 more are star ratings only)

“Great service and convenient. Prices are reasonable.”

Simon Everatt via Google ·

“Pick ups at In-N-Out parcel is always smooth and easy. The best part is that you get a code so that you can pick up anytime in the evening that’s convenient for you.”

TIL B via Google ·

“Easy retrieval, great service and great communication”

Jason Manning via Google ·

“Excellent location for Vancouver area residents to pick up US parcels. The Prince is reasonable. Can also ship parcels to the US.”

Tony Wong via Google ·

“I'm a Canadian from Vancouver, BC. The account setup and verification process were smooth! Additionally, customer service is wonderful. Their website is so informative as well. To new future patrons, your account number is the given STE#. In Out Parcel is so convenient and flexible for my availability, which is a huge plus—they can even store my goods for a long period of time. I arrived during the staff hours and the front desk clerk unlocked all of the lockers for me & printed out the locker locations and PINs (didn't need those codes, ofc). Also, they also have a table & cutting tool provided—for sorting out your parcels and slicing them open. ▪︎ To Canadians who had never visited Point Roberts, USE THE CUTTING TOOL or bring your own! ▪︎ You will need to pre-cut them open for the Canadian border port of entry, or you may get chastised—beware (I've submitted a different review on the Canadian port of entry border if anybody wants to read on the details of my personal experience).”

Kristi Pham via Google ·

“I’ve only dealt with this company by email and I have to say they were so lovely and kind, and answered my hundred questions in detail. The staff are truly wonderful and I couldn’t recommend a company more.”

Teryl Bamber via Google ·

“Best service always for Canada bound packages from the US. Highly recommended!”

B K via Google ·

“Kevin Saved the day. I was running late and he willingly came back and help customer out 5/5*”

Robert Dzemjan via Google ·

“Fantastic service as always. Highly recommend!”

Masi Bardi via Google ·

“Super easy to set up the account and hassle free pick up! The wait at the border is always nonexistent!”

Lucy Yu via Google ·

“First turn after you cross the boarder. Super easy to access and pay, only took about 3 minutes to pay and get my packages. Great service, will use every time I need anything that only ships to the US. Thanks In Out Parcel :)”

Curtis Hoines via Google ·

“Top notch service and very affordable rates. Their self service kiosks are intuitive and easy to use. Highly recommend!”

Jason Pinto via Google ·

Response from In Out Parcel

Love that you said "Top Notch" :) Thank you for the kind words about our kiosks too!

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