Loved by Cross-Border Shoppers
4.9★ from 738 Google reviews.
Showing 85–96 of 489 written reviews (186 more are star ratings only)
“They have great customer service, very convenient to come any time of the day and amazing that they merged with P2P after they closed. Thank you very much for being here.”
“Very convenient spot to pick up parcels shipped from the US. Just note that they are no longer open 24 hours a day. Update: there is a sign in the window that states open and closed hours but these are only for staff in attendance behind the desk - hence the confusion. As per the owners comment, the rest of the building is open 24 hours :)”
Response from In Out Parcel
Whoa... Stop the Presses! InOut Parcel is and will always be OPEN 24 hours a day. Thank you for the 5 stars Crystal. We can help you 24 hours a day :)
“Easy peasy lemon squeezey”
Response from In Out Parcel
Chop chop lollipop
“Professional. Affordable. Great location. Perfect!”
“I have loved doing business for (In-N-Out parcel) for a while now. The great people who work there at the counter are very friendly and helpful. You can always pick up your package at this location anytime because it is open 24 hours a day. You can also pay online or at the location in very simple steps. I am a pleased customer and will always come back to this location in future.”
“Great service, friendly staff, Im glad to have this facility open to receive package from the US.”
“Easy to deal with, always getting answers to questions in good time. Was very understanding with a problem shipment and the convenience of 24 hour access is awesome.”
“We always enjoy the services of In Out Parcel. Such a smart thing and it operates smoothly every time. Greg/Tania from Tsawwassen”
“I love the convenience of In Out Parcel, and being able to pick up my parcel 24/7. The automated locked system is well implemented and I love being able to pay at the pickup terminals with credit card, or Apple Pay. Receiving costs may be higher than some, but I'll happily spend a little more for the convince as I am in and out (haha) in only a couple of minutes. The ability to leave parcels in a locker for return shipping is awesome. The staff have been really helpful and friendly on the odd occasion I need help from someone.”
Response from In Out Parcel
Thank you for the kind words, Paul!
“As I live on Vancouver Island, it is not easy for me to pick up my parcel in Point Roberts. The helpful staff at In Out sent the parcel to me by UPS courier. Very convenient service!”
Response from In Out Parcel
Thank you for the kind words, William!
“Love that they are open 24/7/365! Picking up was a breeze. Definitely coming back 😊”
Response from In Out Parcel
Thank you for the kind words, Ayn!
“Super convenient hours and love the locker system ! Never much of a wait at the border either so it makes for an extra quick trip”
Response from In Out Parcel
Thank you for the kind words, Megan!
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