Every mailbox customer in the US completes USPS Form 1583 — it’s the postal regulation that authorizes us to receive mail and packages on your behalf, and it applies to every carrier, not just USPS. In person is the recommended way to do it: it’s free, takes about 3 minutes, and you leave fully verified with 24/7 self-serve locker access.
What to Bring
Two different forms of ID, at least one with a photo. For example:
- Photo ID: passport, driver’s licence, state ID, or NEXUS card.
- Second piece: another photo ID, or an address document — a lease, mortgage statement, vehicle registration, or insurance document.
A driver’s licence plus any one other piece covers it.
Where and When
Come to the counter at 145 Tyee Dr, Point Roberts, WA 98281 during staffed hours — Monday–Friday 10:00 AM–4:30 PM, Saturday 10:00 AM–3:00 PM. No appointment needed.
What Happens at the Counter
- A team member checks your ID — the same kind of check a bank does.
- You complete and sign Form 1583; we countersign and keep it on file.
- Done — your account is verified on the spot.
What Verification Unlocks
Once verified, everything opens up: pickup PINs appear in your portal and emails, the 24/7 self-serve lockers work for you, and payments, letter mail, and shipping/forwarding are all available. It’s a one-time step — verify once and you’re set for good.
Can’t make it to Point Roberts? You can verify online by video instead. Your information stays private — never sold or shared except where the law requires it.