Identity Verification

Verify Your Identity Online by Video

Complete USPS Form 1583 from home: upload two ID pieces, e-sign the form, and finish with a short video call — $20, no printing, no counter visit.

If getting to Point Roberts isn’t practical, you can complete your USPS Form 1583 verification entirely online. It’s done from the portal, requires no printing or notary, and costs $20, charged to your account balance only once you’re successfully verified. (Prefer to save the $20? In person is free.)

What You’ll Need

  • Two different forms of ID, at least one with a photo — passport, driver’s licence, state ID, or NEXUS; the second piece can be another photo ID or an address document (lease, mortgage, vehicle registration, insurance).
  • A phone or computer with a camera, for the short video step.

The Steps

  1. Sign in and open Account → Verification, then choose Verify by video.
  2. Upload photos of your two IDs. The portal reads them and pre-fills your details.
  3. Confirm your details — check that everything extracted from your ID is correct.
  4. E-sign Form 1583 right in the browser.
  5. Join the short video call. A team member witnesses your signature live — this is the part USPS requires for remote verification.

Once complete, your account is fully verified: pickup PINs, 24/7 self-serve lockers, payments, letter mail, and forwarding all unlock. Like in-person verification, it’s a one-time step.

Tips for a Smooth Pass

  • Photograph IDs flat, in good light, with all four corners visible — glare and crops are the usual retry causes.
  • Use your legal name exactly as it appears on your ID.
  • If you get stuck partway, you can come back and resume — or just finish at the counter instead, free.

Questions before you start? Send us a message — or read why Form 1583 exists.

Don’t have an account yet?

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