Loved by Cross-Border Shoppers
4.9★ from 738 Google reviews.
Showing 25–36 of 527 written reviews (211 more are star ratings only)
“Always reliable, fast, friendly service! I've been a happy customer since 2014, and have trusted them with hundreds of packages.”
Response from In Out Parcel
Kevin!!!! Your parcel is not Home Alone. It is safe at InOut Parcel.
“This place and staff are excellent. They are always helpful and go above and beyond for customers. They are consistently very happy and treat everybody with a great deal of friendliness and respect! The staff and business deserve a 10 star review!”
Response from In Out Parcel
Mark, I love how you had "The staff" listen even before the "business" was 10 Stars. You have set a new bar for us, Google might need to start a possible 10 star review just for us :)
“As an Octogenarian senior I sometimes need assistance in dealing with the internet and all its complexities. In Out is particularly helpful and patient when the need arises although their procedures are easily mastered. Thank you In Out for all your help.”
Response from In Out Parcel
Thank you so much, Jonathan, for this lovely note. Our team is always happy to walk through anything online with you, as often as you like, and we're glad the routine has become easy for you.
“Great place to receive your US shipments”
Response from In Out Parcel
Thanks, Craig! We're glad to be your spot for US shipments, and we look forward to the next one arriving.
“Excellent service! Showed up to pick up my package and they reported that the shipment (huge pile of boxes) weren't sorted and it would take 2 hours. They went in the back and found my package in less than 10 mins. Thank you for helping me out! I would recommend waiting for the notification that the package is sorted to avoid delays. Very happy with this business.”
Response from In Out Parcel
Thank you, Benjamin, for the kind words and the helpful tip for other customers. When a big delivery has just come in, waiting for your arrival notification is the surest way to walk straight to your package, and we're glad the team could track yours down quickly that day.
“Love this place, it is convenient and easy to use after the initial setup. The 24hr pickup option is amazing!”
Response from In Out Parcel
Thanks, Kenny! Setup is a one-time step, and it's great to hear everything since has been easy. We're glad the 24-hour pickup is working so well for you.
“Very organized and easy instructions. Was my first time to pick up and was given a personal instruction by an employee. Super nice. So glad I signed up for an account.”
Response from In Out Parcel
Welcome aboard, Mike, and thank you! We'll pass your note along to the team member who showed you around. A quick walkthrough on the first visit makes every pickup after it simple, and we're so glad you signed up.
“Needed to ship a heavy package of car parts and they helped package it up and the staff made the process very easy! Thank you.”
Response from In Out Parcel
Thanks, Jon! Car parts can be heavy and awkward to pack, and we're glad our staff could help get yours boxed up and on its way without the hassle.
“Love these guys best in the business”
Response from In Out Parcel
🫡🚀🚀
“amazing, so easy ! best parcel pickup for me , ever! Thank you. and very thoughtful as when I have many deliveries they do consolidate the locker so I am paying less. amazing1 so thoughtful so kind”
Response from In Out Parcel
Best parcel pickup ever? We'll take it! Thank you for such a warm review. We're so glad pickup has been easy, and that having your deliveries together in one locker makes the trip simpler.
“SO EASY! Small fast border. 5:30am on a Friday. Literally in & out in 10 min! Super easy system which is good cause I suck at systems. Basically front door unlocked. Walk in. Find your color scanner. Type in code. Tap credit card. Lockers opens. You’re out.”
Response from In Out Parcel
5:30 on a Friday morning and out in ten minutes! You also just wrote the clearest step-by-step pickup guide we've seen, Ror ^_^ Thank you!
“After hours pickup is so seamless”
Response from In Out Parcel
Thanks, Chris! After-hours pickups are exactly what the lockers are there for.
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