Loved by Cross-Border Shoppers

4.9★ from 739 Google reviews.

Showing 433–444 of 528 written reviews (211 more are star ratings only)

“They have a very intuitive and convenient way to ship and retrieve parcels.”

Oliver L via Google ·

“This is the best parcel pickup location I have ever used. It's incredibly convenient to be able to access the automated lockers 24/7. I normally go to Point Roberts later in the evening to avoid any highway or border traffic. The email notification system and automated lockers make picking up and sending out packages very easy. Occasionally I have to return something to Amazon and I just package it up with the shipping label, leave it in one of the lockers, email the staff, and it's picked up and given to the courier the next day. When a package is too large to fit into a locker and I cannot come during business hours, the staff will transfer it to one of two larger rooms for me to pick up after business hours. Such great service! For the few times I have been in during the day the staff are super friendly and always helpful.”

Anthony Wong via Google ·

Response from In Out Parcel

Thank you so much Anthony! We appreciate wonderful customers like yourself! ^_^

“good good good”

li shumin via Google ·

“Fast and efficient. Staff are great too! They deserve a raise!”

Alex C via Google ·

“Easy 24/7 access for packages. They email the pin and locker number to you. Enter the pin to gain access 24 hours a day. And then enter your pin to open your locker.”

Nick LaGarde via Google ·

“I am very happy with the service. I really appreciate being able to pick my deliveries 24/7. No more border waits! The notification and locker systems are very efficient. I have 15 days to pick up my items before l am charged a storage fee.”

Daryl Bishop via Google ·

“Nice service easy to find”

Daniel Xu via Google ·

“very easy to get packages delivered and picked up. its nice to be able to pick them up 24 hours a day and pay for you account online.”

Avinaash Kapil via Google ·

Response from In Out Parcel

Hi Avin, Thanks for the feedback. We have three ways to settle the fees. You can pay in person during staffed hours, pay online with a desktop or a cellphone, or pay directly with a physical credit card at the pickup terminal after you entered the package pickup PIN.

“Absolutely excellent place. Just told another friend who's interested.”

george christodoulou via Google ·

“Quickest and most convenient parcel service Point Roberts has to offer! Employees are friendly too!”

Alexander Troughton via Google ·

“Handy, cost-effective package service.”

C.D. Saint via Google ·

“Super quick and easy. Love that it's 24/7 so you can pick up your package whenever!”

Linda Trinh via Google ·

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