Loved by Cross-Border Shoppers

4.9★ from 739 Google reviews.

Showing 421–432 of 528 written reviews (211 more are star ratings only)

“Not sure how to rate this place because I have no experience interacting with their stuff, but with machines instead. And I guess it does its job and does it well. Highly recommanded.”

Kevin S via Google ·

“Well organized company and staff are always helpful.”

Ronnie Caoili via Google ·

“I have been a customer for years. Tonight, at 8:30 when the customer service desk was closed, Brandon (staff member) heard multiple clients needing help and got us our packages. If it wasn't for him, I would have had to return for one item, and I live one hour away. Thank you and customer service like this obviously encourages me to return.”

Richard Jang via Google ·

“Easy and open 24 hours.”

Paul Atreides -The Sleeper Has Awakened (Frankie T.) via Google ·

“Simply THE BEST. Must open a branch in Vancouver BC. Canadian courier company's should learn from them.”

Swarnadip Banerjee via Google ·

“Super convenient. Automated self service terminals!”

Shane Todhunter via Google ·

“Fast and friendly”

Shui Jiang via Google ·

“This is definitely the most convenient parcel centre in Point Roberts because it's open 24/7. Just enter the code sent to you by email and grab your package. I'm never there during normal business hours but I believe someone would be available to help, if needed. I only visit in the evenings, when border traffic is minimal.”

Justin Green via Google ·

“Best parcel pick place in the Point!”

Jesse Day via Google ·

“I was referred to this place by a coworker of mine a few months back. I finally had the opportunity to use the parcel service and it is extremely convenient and quick. You need to register with them prior to being able to utilize the 24/7 automated lockers but it is totally worth it! You come, put in a code in and your parcel is waiting for you! Will definitely ship more orders to these guys for quick and easy pickup!”

Daniel Grimmett via Google ·

“This is a second time we went to get our parcels , it is convenient and the place is kept clean enough.”

Ichi Chen via Google ·

Response from In Out Parcel

Hi Ichi! What could we have done to improve your experience with us to get a full 5 stars? In Out Parcel Team

“I have been using In Out for about a year. Convenient is the major reason as you can go after work or late night. I didn't know their customer service was so good until last week I had to picked up my huge furniture piece from counter. Brandon was so helpful and nice that helped to load the heavy piece to the car quickly! Thank you, Brandon.”

Alice Meng (Alice) via Google ·

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