Loved by Cross-Border Shoppers
4.9★ from 738 Google reviews.
Showing 97–108 of 527 written reviews (211 more are star ratings only)
“Great service, friendly staff, Im glad to have this facility open to receive package from the US.”
“Easy to deal with, always getting answers to questions in good time. Was very understanding with a problem shipment and the convenience of 24 hour access is awesome.”
“We always enjoy the services of In Out Parcel. Such a smart thing and it operates smoothly every time. Greg/Tania from Tsawwassen”
“I love the convenience of In Out Parcel, and being able to pick up my parcel 24/7. The automated locked system is well implemented and I love being able to pay at the pickup terminals with credit card, or Apple Pay. Receiving costs may be higher than some, but I'll happily spend a little more for the convince as I am in and out (haha) in only a couple of minutes. The ability to leave parcels in a locker for return shipping is awesome. The staff have been really helpful and friendly on the odd occasion I need help from someone.”
Response from In Out Parcel
Thank you for the kind words, Paul!
“As I live on Vancouver Island, it is not easy for me to pick up my parcel in Point Roberts. The helpful staff at In Out sent the parcel to me by UPS courier. Very convenient service!”
Response from In Out Parcel
Thank you for the kind words, William!
“Love that they are open 24/7/365! Picking up was a breeze. Definitely coming back 😊”
Response from In Out Parcel
Thank you for the kind words, Ayn!
“Super convenient hours and love the locker system ! Never much of a wait at the border either so it makes for an extra quick trip”
Response from In Out Parcel
Thank you for the kind words, Megan!
“I have used this service for several years now and they do a great job. Thank you so much!”
Response from In Out Parcel
Thank you for the kind words, Doug!
“We love In Out Parcel Service. They are so great to do business with, very efficient and they keep you in the loop from beginning to end. Best Parcel Service we have ever used”
Response from In Out Parcel
Thank you for the kind words, Faith!
“Super friendly staff and a smooth and simple system. Makes it even easier after you verify yourself and can pick up any time”
Response from In Out Parcel
Thank you for the kind words, Darryl!
“Fast , efficient, responsive, friendly, reasonable rate! I have worked with them for 3 years. Highly recommended!”
Response from In Out Parcel
Thank you for the kind words, and for three years with us!
“I got notified that a package was waiting for me 5 minutes after I got the notification from FedEx that it was delivered. So fast! Picked it up about 8pm when no one was around. The automated locker and payment system worked perfectly. Note that you don't need to pre-pay anymore and can pay at pickup time, even if that's after hours. Great experience!”
Response from In Out Parcel
Jeff... oh boy 5 min. you must have been first off the truck or we were not drinking that day? just kidding. Thank you for sharing your great experience.
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